1.12.2007

Times I've lost my mind today 343,069

Times my sons left Converse shoe came untied: 5

Times my employee screwed up today: 7

Times my phone at work rang today: 48,359

Times the phone rang right when my ass cheeks hit the toilet2:

Times I had to go to the bathroom: 5

Times I went to the bathroom: 2

Times my son climbed my chair, jumped off the back over my head and fell on the floor: 3

Times my son ran away from me because I wanted to change his diaper: 3

Times I thought my sanity had been pushed as far as it could go: 78

Times I thought about hanging up on the customer who said rude things to me: 5

Today at work was awful. My day started with an emergency no heat oil call. I asked the guy 43 times if he was sure they had oil in their tank. He informed me that they did because the oil people had just been there tuesday. I called the guy to tell him I was going to his house and was informed I couldn't come for another two hours. Finally get there and find out that indeed there was not oil in the tank and again they had sucked sludge up into the shiny new furnace we installed. Customer called oil company and found out that they could not confirm or deny if they had taken oil to his house because their resident rocket scientist wasn't there and couldn't figure out how to input his name into the computer. It then took an employee 48 minutes to get from Northwest Reno to Southwest Reno. Let me inform you, it does not take more then 15 minutes to get ANYWHERE IN RENO!!!! Then somehow it took the dumbshit another hour to get back to work at the end of the day. I hate dumbshit employees!

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